Allows Easy Customization
You should
never face difficulty in customizing the B2B ecommercesolution that you have chosen. Customization is one of the most
important part of any ecommerce business as it allows you create online store
as per customer needs. It gives your business the flexibility it needs. Every
B2B customer will have different needs as far as website design and inventory
is concerned. So the platform you choose should offer easy customization to
accommodate unique requirements of all B2B customers.
Ease of Usability
Irrespective
of the number of features your B2B ecommerce platform
offers, if it does not have a friendly user interface, it doesn’t make sense to
purchase it. So you might be using a feature-rich platform but if the user
interface is not friendly at all, you will have a hard time running your online
business successfully. On the other hand, a friendly, intuitive interface will
make it easier to do integrations, say with payment gateways and shipping carriers
and moreover you can provide an easy shopping experience for your customers. So
the complexity in B2B environment should not come at the cost of ease of
usability.
Ability to Get Instant Inventory
Insights
If you want
to eliminate costly backorder scenarios, your Bestecommerce platform should provide you stock availability status in
real time. Facing ‘out of stock’ situations when the product is in great demand
can bring huge losses to your company. However, when your ecommerce platform
allows you to track inventory in real time, you can certainly avoid such
embarrassing situations.
Ability to Duplicate Previous Orders
The ecommerce
platform you select should have ‘duplicate order’ feature. As you know, B2B
customers order in bulk. So when a customer wants to re-order a previous order,
creating that same past order can be frustrating. To avoid this, customers
should be allowed to duplicate past orders. In some cases, the new order is
slightly different than the previous order. In such circumstances, the platform
should allow customers to edit past orders for creating a new order.
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